CentriWebJobber vs ServiceM8 for an Australian trade business comes down to how each one charges. ServiceM8 publishes Australian plans in Australian dollars including GST, priced by jobs per month with unlimited users on paid plans. Jobber’s pricing pages show US dollar plans priced by the number of users, with sales tax excluded.
Both let a tradie quote, schedule, invoice and get paid from a phone. The differences that matter are the pricing model, which quoting tools sit on which plan, and how each handles Android. Facts below come from each vendor’s own pages as at November 2026; check their pages for current prices.
Jobber vs ServiceM8 at a glance
| Jobber | ServiceM8 | |
|---|---|---|
| What it is | Field service software for quoting, scheduling, invoicing and client communication | Job management app for trade and service businesses |
| How it charges | By plan and number of users, in US dollars, with monthly, one-year or annual billing | By jobs per month, in Australian dollars including GST, unlimited users on paid plans |
| Who maintains it | The owner or office manager | The owner or office manager |
| Who it suits | Teams that want quoting and follow-up tiers and do fewer, larger jobs per person | Crews of any size doing many jobs, especially where headcount changes |
How Jobber charges
Jobber’s pricing page lists four plans, Core, Connect, Grow and Plus, each priced by how many users it includes. As at November 2026, with no commitment, it showed:
- Core: US$49 a month for one user
- Connect: from US$139 a month for one user up to US$399 for fifteen
- Grow: from US$199 a month for one user up to US$499 for fifteen
- Plus: from US$499 a month for five users up to US$699 for fifteen
Prices drop with a one-year commitment and drop further when billed annually; the page says you can save up to 25% with annual billing. It also says you can add users for US$29 a month each. Its FAQ says annual plans are prepaid and the first payment is non-refundable, while one-year monthly plans have a 12-month minimum. The free trial gives 14 days on the Grow plan without a credit card.
We also opened Jobber’s Australian pricing address, which still said all prices are in US dollars. Ask Jobber whether you will be billed in US dollars, and how GST is handled for an Australian business.
How ServiceM8 charges
ServiceM8’s Australian pricing page lists prices in Australian dollars including GST, by jobs a month: Free ($0, one user, 30 jobs), Starter ($29, 50 jobs), Growing ($79, 150 jobs), Premium ($149, 500 jobs) and Premium Plus ($349, 1,500 jobs, extra jobs 20c each). Only the Free plan limits users. Extra texts beyond the plan allowance are 10c each, and card payment fees fall as you move up the plans. There is a 14-day trial, and you can move between plans at any time.
Quoting compared
Quoting is where many tradies win or lose the job, and the two split it differently.
- ServiceM8 lists quoting and invoicing, quote options, online quote acceptance, quote follow-up, electronic signatures and remote client signatures on every plan, including Free. Proposals and electronic forms come in from the Growing plan.
- Jobber lists sending professional quotes on Core. Connect adds automated quote and invoice follow-ups. Grow adds quotes with rich visuals and reviews, and optional line items for upselling.
So with Jobber, automated quote follow-up starts on the second plan, while ServiceM8 lists it on all plans. If follow-up is the part your business drops, factor that into the price. Our guide to following up a quote sets out a schedule worth running whichever tool you use.
Android and iPhone
ServiceM8’s pricing page links to its Android app on Google Play and says the Android app is almost identical to the iOS app. It lists a few features, such as meeting recording and sketching diagrams, as iOS only, and says its phone service runs on iOS, iPad and desktop.
Jobber’s mobile app page lists scheduling, job forms, photos, timesheets, quotes and invoices, and on-my-way texts from the phone. It did not say which phone platforms the app runs on, so check the app store on your crew’s phones before you commit.
Either way, test on the oldest phone in the crew with a real job from start to finish.
Jobber in Australia: what to check
- Currency and tax. The pages we opened showed US dollars and said sales tax is excluded where applicable.
- Features by country. The Jobber pricing page notes some features are limited to the US, Canada or the UK. Ask which ones before you choose a plan, especially payments and texting.
- Accounting. Confirm the sync with your Xero, MYOB or QuickBooks file. ServiceM8’s integrations page lists Xero, MYOB and QuickBooks Online.
A worked example
Take a three-person team doing about 80 jobs a month, using published prices as at November 2026.
- ServiceM8 Growing covers 150 jobs for A$79 a month including GST, with all three users included.
- Jobber Connect for five users, which adds automated quote follow-up, is US$199 a month with no commitment, or US$149 a month billed annually, before tax and conversion.
Now take a two-person crew doing 12 large jobs a month. ServiceM8 Free covers 30 jobs but only one user, so the second person puts you on Starter at A$29. Jobber Core is US$49 for one user, plus US$29 for a second. The gap narrows when jobs are few and big, and widens fast when jobs are many and quick. Add text messages, card fees and any add-ons on both before you compare, because those can move the monthly figure more than the plan itself.
Commitment and switching
How easily you can change your mind matters as much as the monthly price. ServiceM8’s page says you can upgrade and downgrade between plans at any time, which suits a business whose job count rises and falls with the seasons. Jobber offers a choice: no commitment at the highest monthly price, a one-year commitment with a 12-month minimum, or a prepaid annual plan whose first payment is non-refundable.
If you are trying Jobber for the first time, the no-commitment price costs more but leaves you free to leave. Move to annual billing once the crew has used it for a few months and you are sure it fits.
Where each one is strong
Jobber
- Clear plan tiers, so you can start small and add follow-up and upselling tools later
- Quotes with visuals, reviews and optional line items on Grow
- Client texting and job updates from the mobile app
ServiceM8
- Australian pricing including GST, with unlimited users on paid plans
- Quote options, online acceptance and quote follow-up on every plan
- An Android app close to the iOS one, and online bookings on all plans
If you are also weighing Tradify or simPRO, see our comparison of ServiceM8 vs Tradify vs simPRO.
Where a system built and looked after for you fits better
Job software runs the job. It does not always catch the enquiry that came in by Facebook message at 9pm, or ask for a review two days after the invoice is paid. For trades businesses spending money on marketing, connecting enquiries, follow-up and reviews to the job software is where a built system pays its way. Our guide to CRM vs job management software explains where the line sits.
It does not suit everyone. If most of your work is repeat or referral, if you are happy setting up your own tools, or if the standard plan already follows up every quote, stay with the plan. Our CRM set-up work is for businesses where enquiries or quotes are slipping through.
How to decide
- Count last year’s jobs per month, including the busiest month.
- Count everyone who needs a login, including apprentices and casuals.
- Price ServiceM8 by jobs and Jobber by users, with GST and currency conversion added.
- Check which plan gives you automated quote follow-up on each.
- Trial both on your crew’s own phones with real jobs before you commit.
For builders and trades: if you would rather not run the follow-up yourself, PreBuild, a CentriWeb partner, brings in homeowner enquiries, builds the trust to be chosen and keeps in touch with every homeowner until they decide.