CentriWebAI that does the admin, not the talking points.
A phone receptionist and chat that answer questions, take details and book appointments, and practical AI that takes admin off your plate.
Every unanswered call is a job that might go elsewhere.
People call when it suits them, not when you are free.
Calls during appointments
The phone rings while the team is with a customer.
Questions after hours
People research in the evening and expect an answer then.
The same questions, all day
Hours, prices and availability, answered by hand, over and over.
Answer every enquiry, even when you cannot.
We set up AI that answers, takes the details you need and books the appointment, then passes everything to your team.
It uses the answers you give it, and hands over to a person when it should.
- A phone receptionist that answers, books and handles common questions
- Chat on your website and over text
- AI-assisted admin, such as summaries and data entry
- Showing up when customers ask AI search tools
Practical AI, set up for your business.
Phone receptionist
Answers calls, captures details, books appointments and handles your common questions.
Website and text chat
Answers questions and qualifies enquiries before they reach you.
Help with admin
Summaries, data entry and drafting, built into the tools you use.
AI search visibility
Helping your business appear when customers ask AI tools for a recommendation.
AI works best when it can see the rest of the system.
A receptionist that can check your calendar books real appointments. Chat that writes to your CRM hands your team a full picture. We connect AI to the systems we build, so it does useful work instead of just talking.
- Books into your real calendar
- Writes conversations to your CRM
- Hands over to a person when it should
- Uses your answers, not made-up ones
From first call to a working system.
Listen
We look at the calls and questions you get, and what a good answer sounds like.
Script
We write the answers and rules with you, including when to hand over to a person.
Connect and test
We connect it to your calendar and CRM and test it thoroughly.
Review
We review conversations and keep improving the answers.
What you can count on.
Before we start
It learns your answers, not made-up ones.
- A review of the calls and questions you get
- The answers and rules written with you
- Clear rules for when it hands over to a person
While we build
Tested before it takes a real call.
- Connected to your calendar and CRM
- Tested on real questions before launch
- You hear how it sounds and approve it
After launch
It gets better with use.
- Conversations reviewed and answers improved
- New answers added when things change
- A person is always one step away
Common questions.
Will customers know they are talking to AI?
We recommend being upfront about it. The aim is a quick, helpful answer, with a person available when needed.
What if it does not know the answer?
It takes the details and passes the enquiry to your team, rather than guessing.
Can it answer in our own words?
Yes. We write its answers with you, using the way your team already explains things.
Does it replace our staff?
No. It covers the calls and questions your team cannot get to, and hands the rest over.
Where to go next.
Services that connect
Related guides. Practical, plain English.
Talk to us about AI. We will tell you where it would help first.
What happens next
- Book a 30 minute callPick a time that suits you.
- We map how the business runsWhat you use today, and where time goes.
- You get a planWhat we'd build first, and what it involves.