How a project actually runs.
What working with us looks like, from the first call to the years after launch. Scope, price and ownership are agreed in writing before any work starts.
Three ways to start.
A defined project
A website, a CRM set-up or a custom tool, with a written scope and price for version one.
A system, in stages
Start with the piece that costs you most, then connect the rest as each part proves itself.
Ongoing care
Hosting, support, changes and improvements after launch, on a monthly plan.
What happens at each stage.
- Discover
We learn how the business runs today
A call, then a closer look at your tools, your enquiries and the steps where time is lost.
- What you getA written scope and price for version one
- Design
We plan the system and design what customers see
Page plans, wording, pipeline stages or core screens, depending on the job.
- What you getDesigns and wording to approve before the build
- Build
We build, connect and test each part
Forms, automations and integrations are tested end to end, on phones and desktops.
- What you getA working version to review before launch
- Launch
We go live and hand over
We launch, check everything works with real use, and show your team how to run it.
- What you getGuides and a walk-through for your team
- Run and improve
We host, support and keep improving it
Changes, fixes and new features as the business changes, on a monthly plan or as needed.
- What you getOne team to call
You always know where it is up to.
You talk to the people doing the work. You see it in progress, not just at the end, and nothing goes live until you have approved it.
After launch, the same team looks after it, so there is no hand-over to strangers.
- Check-ins booked at times that suit you
- Work in progress you can see and click through
- Clear next steps after every check-in
What you can count on.
What we need from you
Projects move as fast as the answers.
- Timely feedback and approvals
- Access to your domain, hosting and tools
- Content, images and the details only you know
What you can expect from us
Plain language throughout.
- A written scope before any work starts
- Changes outside the scope quoted before we do them
- Nothing goes live until you approve it
What is agreed in writing
No surprises later.
- Price and payment terms
- Ownership and licensing
- Cancellation and handover
Why there are no client logos here.
We only name a client once they have agreed to it in writing. On the call, ask about work similar to yours and we will talk you through what we built and how it runs.
Common questions.
How long does a project take?
It depends on the scope. You get a realistic timeline with the written scope, and it holds as long as feedback and access arrive on time.
Do you work on fixed prices?
Version one is scoped and priced before work starts. Anything outside that scope is quoted before we do it.
Who owns what you build?
Ownership and licensing are agreed in writing before the build starts, and set out in your agreement.
What if we want to stop?
Cancellation terms are in your agreement. When services end, we help with handover and export of the agreed materials, as set out in our terms.
Can we see examples of your work?
Yes. Ask on the call and we will walk you through work similar to yours.
Find the part you need first.
Services
Start with a 30 minute call. We will tell you what we would build first.
What happens next
- Book a 30 minute callPick a time that suits you.
- We map how the business runsWhat you use today, and where time goes.
- You get a planWhat we'd build first, and what it involves.